How to register and sign on to CIBC Mobile and Online Banking

What you’ll need

  • A valid CIBC debit card or CIBC credit card

Note: If you’ve received a replacement debit card, you don’t need to register again. Sign on with your new debit card number and your existing password.

What you do

On your mobile device:

Download and open the CIBC Mobile Banking App on your Android or Apple device, or the CIBC Mobile Banking Launcher for your BlackBerry or Windows device.

From a computer:

  1. Visit Register for mobile and online bankingOpens a new window in your browser. 
  2. Enter your card number and expiry date, as well as your phone number on file and select “Next”
  3. Tell us how you want to receive your verification code
    Did you know?
    When you complete sensitive transactions, a verification code protects you with an extra layer of security. Before you complete your transaction, we’ll send you a 6-digit verification code by text message, email or voice call. You’ll enter that code to complete the transaction.
    Note: For account security, we’re no longer sending one-time verification codes to personal or free email services.
  4. Enter the verification code in the Identity Verification box and select “Continue”
  5. Choose a password
  6. Review the fine print
    You’re almost done! Read the Electronic Access Agreement and check the box to confirm you’ve read it.
  7. Sign on and start banking
    Now that you’ve registered, you can bank from any computer, smartphone or tablet.
    Did you know?
    If your device supports fingerprint sign-on, you can use the fingerprint reader to verify your identity and access your accounts in a tap.

Get the app:

Get the mobile launcher:

How to connect your Apple Watch to your CIBC bank account

What you’ll need

  • The CIBC Mobile Banking App
  • An iPhone
  • Apple Watch

What you do

  1. Open the CIBC Mobile Banking App and sign on to CIBC Mobile Banking
    From the main menu, select “Apple Watch”.
  2. Give Apple Watch access to your account
    On the Apple Watch set-up page, move the slider to the “On” position.
  3. Read and accept the Terms and conditions
  4. To add accounts, move the slider to the “On” position
    You can even set your favourite account to appear at a glance.
  5. Confirm your Mobile Banking password, and you’re ready to bank from your wrist

Forgot your passwordOpens a new tab in your browser.