Your prepaid card options

CIBC Smart™ Prepaid Visa* Card

  • Convenient and secure way to shop at stores, online or by phonewhile you’re in Canada
  • Spend on your own terms − load only what you need, when you need it
  • Easily reload at a CIBC Banking Centre or online
  • Note: CIBC prepaid cards can’t be used as gift cards

CIBC Smart™ Prepaid Travel Visa* Card

  • Foreign-currency, reloadable prepaid card
  • Convenient and secure way to shop when you’re outside of Canada 
  • Available in 4 currencies: U.S. dollars, Euros, Mexican pesos and British pounds
  • Lock in your rate when you load your card and avoid foreign exchange surprises2
  • Note: CIBC prepaid cards can’t be used as gift cards
Fees and transaction limits

Enjoy these prepaid card benefits

  • The perfect companion to cash and your CIBC debit and credit cards.
  • Available to buy at banking centres, and through CIBC Online Banking® and the CIBC Mobile Banking App®.
  • You can buy up to 5 prepaid cards, one for each currency.
  • Buying and using a prepaid card won’t affect your credit rating.
  • Load funds from your CIBC bank account or CIBC Personal Line of Credit, or with your credit or debit card at the Toronto Pearson Airport Banking Centre.
  • Save time when shopping online: use online banking to set up a Visa Checkout account with this card.
  • Free cash withdrawals at CIBC ATMs within Canada.
  • The ATM cash withdrawal fee is waived for one withdrawal outside of Canada per month.
  • Funds don't expire3.
  • Free 24/7 online access to your account balance and transactions.

How to use your new card

Step 1

Shopping in-store

  • Tap, insert or swipe your prepaid card at the merchant’s terminal.
  • If necessary, enter your PIN or sign to authorize the transaction.

Note: If “prepaid” is not a payment option, choose “Chequing,” “Saving” or “Credit Card.” The funds will be deducted from your prepaid card balance, not your other accounts.

Step 2.

Shopping online

  • Choose Visa as the card type.
  • Provide your prepaid card number and expiry date. Some online retailers require the 3-digit security code on the back of your card.
  • Enter your first and last name.
  • Follow the prompts to complete the transaction.

 Spending tip: Be aware of the available balance on your prepaid card before you make a purchase. The transaction may be declined if the balance doesn’t cover the purchase amount.

Already have a CIBC Prepaid Card?

Manage and more

Change your PIN, check your balance and review your transaction history by signing on through VisaOpens in a new window..

Set up alerts

Sign on or register your prepaid card. Opens in a new window. Then follow the instructions to set up alerts about your card activity4.

Report lost or stolen card

Contact us immediately at 1-855-887-3888 Opens your phone app., or 1-650-432-1298 Opens your phone app. outside Canada and the U.S. A card replacement fee applies.

Security features

Enhances an already secure payment system and is recognized around the world as a standard of safety and security.

This free global authentication service makes shopping online at participating retailers more secure by providing an additional layer of protection.

If someone steals your card or other card details, you won’t be held responsible for fraudulent purchases processed through the Visa network as long as you meet your obligations5.

Helps protect your money by detecting possible fraudulent transactions. 

Frequently Asked Questions

About CIBC prepaid cards

Managing your card

Spending with your card