Awards and Recognition

Included in the Dow Jones Sustainability North America Index

The DJSI includes companies based on economic, environmental and social criteria. CIBC has been a member since the index’s inception in 2005, a recognition of the bank's approach to sustainable business practices.

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Listed on the FTSE4Good Index

The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance (ESG) practices. CIBC has been listed on the index since its inception in 2001.

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One of Canada's Top 100 Employers

CIBC was selected for the ninth consecutive year by the editors at Mediacorp Canada Inc. for excellence in 8 key areas: 

• Physical workplace 
• Work atmosphere and social 
• Health, financial and family benefits 
• Vacation and time off 
• Employee communications 
• Performance management 
• Training and skills development 
• Community involvement

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Among the Financial Service Excellence Award winners by Ipsos¹

CIBC was named among the 2020 Big Five bank winners in the Ipsos Financial Service Excellence Awards in the categories of Mobile Banking Excellence, Live Agent Telephone Excellence and ATM Banking Excellence.

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Among the Best in Mobile Banking Experience for Canadians

CIBC was one of 2 banks ranked highest in Surviscor’s 2020 Mobile Banking Review that measures over 4,000 usage-related questions to determine which mobile banking experience Canadians prefer.

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CIBC ranked #1 in customer satisfaction for mobile banking apps in Canada by J.D. Power

CIBC has received the highest ranking in customer satisfaction among mobile banking apps offered by Canada’s Big 5 banks, according to the latest study from J.D. Power, a global leader in consumer insights, advisory services, and data and analytics.

The study measured overall satisfaction with mobile banking apps based on 4 drivers: ease of navigation, visual appeal, speed, and information and content. CIBC was the top-performing mobile bank app across all 4 key drivers of satisfaction. 

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CIBC named Best Consumer Digital Bank in Canada

CIBC was recognized by Global Finance magazine as the Best Consumer Digital Bank in Canada. CIBC also received top honours in:

• Best Website Design
• Best in Mobile Banking
• Best Mobile Banking App

Winners were chosen from submissions made by participating Canadian banks.

Opens a new window.Global Finance names the world’s best digital banks 2020 (PDF, 375 KB) Opens in a new window.

One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the tenth consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples and lesbian, gay, bisexual and transgender (LGBT+) individuals.

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Best Treasury and Cash Management Bank in Canada by Global Finance Magazine

CIBC was named the Best Treasury and Cash Management Bank in Canada for the fourth consecutive year.

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Included in the Bloomberg Gender-Equality Index

CIBC has been recognized for the fifth consecutive year as a member of the Bloomberg Gender-Equality Index (GEI) for our commitment to inclusion. The index measures gender equality across internal company statistics, employee policies, external community support and engagement, and gender-conscious product offerings.

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One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the eighth consecutive year that CIBC has been selected by Mediacorp Canada Inc for this award.

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Bank Innovator of the Year by the Digital Finance Institute

CIBC was named Bank Innovator of the Year at the Canadian FinTech and AI Awards for our collaborative approach to innovation across the bank.

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One of Canada's Top 100 Employers

CIBC was selected for the eighth consecutive year by the editors at Mediacorp Canada Inc. for excellence in 8 key areas:

• Physical workplace
• Work atmosphere and social
• Health, financial and family benefits
• Vacation and time off
• Employee communications
• Performance management
• Training and skills development
• Community involvement

Learn moreOpens in a new window.

CIBC named Best Consumer Digital Bank in North America

CIBC was recognized by Global Finance magazine as the Best Consumer Digital Bank in North America. CIBC also received top honours in:

• Best Website Design
• Best in Mobile Banking
• Best Mobile Banking App

Winners were chosen from submissions made by participating Canadian and North American banks.

Global Finance names the world’s best digital banks 2019 (PDF, 380 KB) Opens in a new window.

Among the Financial Service Excellence Award winners by Ipsos¹

CIBC was named among the 2019 Big Five bank winners in the Ipsos Financial Service Excellence Awards in the categories of Mobile Banking Excellence and ATM Banking Excellence.

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Among the Global Top 100 for Gender Equality

CIBC ranked second among Canadian companies in Equileap’s 2019 Global Top 100 ranking and report for gender equality. The annual ranking evaluates over 3,000 companies globally on 19 criteria, including gender balance across the workforce, the gender pay gap, paid parental leave and anti-sexual harass­ment policies.

Equileap reveals top 100 companies globally in terms of gender equality (PDF, 100 KB) Opens in a new window.

Included in the Dow Jones Sustainability North America Index

Index members are evaluated for the quality of their strategy, management and performance in dealing with economic, environmental and social opportunities. They’re also judged on how well they deal with risks relative to their industry peers. CIBC has been a member since the index’s creation in 2005.

Listed on the FTSE4Good Index

FTSE4Good is an equity index series designed to promote investment in companies that meet globally recognized corporate responsibility standards. Companies in the FTSE4Good Index Series have met strict social and environmental criteria and can take advantage of the benefits of responsible business practices. CIBC has been listed on the index since its inception in 2001.

about the FTSE4Good Index Series. Opens a new window in your browser.Learn moreOpens in a new window.

Awarded overall highest score by retail advisors

CIBC was rated best in Investment Executive magazine’s annual Report Card on Banks for the fifth consecutive year. Survey questions ranged from product and investment offerings to back-office support, corporate culture and more.

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One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the sixth consecutive time that CIBC has been recognized.

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Best Mobile Banking Experience for Canadians

CIBC received the highest ranking for best mobile banking experience in the Canadian according to the 2019 Surviscor Canadian Mobile Banking scorCard™, an independent, non-client facing assessment.

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Highest in Customer Satisfaction among Mobile Credit Card Apps in Canada

CIBC received the highest ranking in client satisfaction among mobile credit card apps offered by Canada's Big Five banks according to J.D. Power. CIBC's highest ranked factors in the 2019 Canada Credit Card Mobile App Satisfaction Study were navigation and availability of key information.

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One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the twelfth time the bank has made the list since the annual ranking began in 2002.

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Top overall score in mobile banking functionality and user experience

CIBC earned the highest overall score in The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2019 report. Enhanced security, a better user experience and a new live chat feature earned CIBC Mobile Banking® the top spot in this annual review of Canada’s Big Five banks.

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Selected as a Model Bank in the category of Transforming Enterprise Integration

CIBC was recognized by Celent Research for delivering a cutting-edge integration platform that leverages open source technologies.

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One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the ninth consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT+) individuals.

Learn moreOpens in a new window.

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the seventh consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreOpens in a new window.

Best Treasury and Cash Management Bank by Global Finance Magazine

CIBC was named the Best Treasury and Cash Management Bank in Canada and the Best Bank for Cash Management in North America, a strong endorsement of our client-focused approach and our work to deliver for clients with operations on both sides of the border.

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Recognized for inclusive leadership

CIBC has been recognized for the fourth consecutive year as a member of the Bloomberg Gender-Equality Index (GEI) for our commitment to inclusion. The index measures gender equality across internal company statistics, employee policies, external community support and engagement, as well as gender-conscious product offerings.

Learn moreOpens in a new window.

One of Canada's Top 100 Employers

CIBC was selected for the seventh consecutive year by the editors at Mediacorp Canada Inc. for excellence in eight key areas: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement.

Learn moreOpens in a new window.

Among the Financial Service Excellence Award winners by Ipsos¹

CIBC was one of two Big Five banks recognized for Mobile Banking Excellence at the Ipsos Financial Service Excellence Awards.

Learn moreOpens in a new window.

Included in the Dow Jones Sustainability North America Index

Index members are assessed for the quality of their strategy, management, and performance in dealing with economic, environmental and social opportunities and risks relative to their industry peers. CIBC has been a member since the index’s inception in 2005.

Listed on the FTSE4Good Index

FTSE4Good is an equity index series designed to facilitate investment in companies that meet globally recognized corporate responsibility standards. Companies in the FTSE4Good Index Series have met stringent social and environmental criteria, and are positioned to capitalize on the benefits of responsible business practice. CIBC has been listed on the index since its inception in 2001.

Learn moreOpens in a new window.

One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the fifth consecutive time that CIBC has been recognized.

Learn moreOpens in a new window.

Awarded overall highest score by retail advisors

CIBC was rated best in Investment Executive magazine’s annual Report Card on Canadian Banks and Credit Unions for the fourth consecutive year. Survey questions ranged from product and investment offerings to back-office support, corporate culture and more.

Learn moreOpens in a new window.

One of the top overall scores in mobile banking functionality and user experience

CIBC was one of 2 banks to earn the highest overall score in The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2018 report. CIBC’s solid showing across the board included citations for offering a consistently good user experience and the ability to set multiple savings goals. The report evaluated 6 large Canadian banks' mobile apps across 64 criteria.

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One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the eleventh time the bank has made the list since the annual ranking began in 2002.

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Diamond Award Winner for Client Experience

For the second consecutive year, CIBC was named a North American Diamond Award winner by Clarabridge for a Customer Experience program that demonstrates vision, strategy, execution and results.

Learn more about CIBC being named the 2018 Diamond Award Winner for Client Experience. Opens in a new window.

Best Branch Strategy

Retail Banker International named CIBC the winner for Best Branch Strategy recognizing the transformation of our banking centre network to support more advice conversations with clients and to deliver a best-in-class experience.

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One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the eighth consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT+) individuals.

Learn moreOpens in a new window.

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the sixth consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreOpens in a new window.

A Global 100 Most Sustainable Corporation

CIBC was named one of the world's top 100 most sustainable companies, 1 of only 4 Canadian companies to be included on the Global 100 list compiled by Corporate Knights. The ranking is based on 17 key measures of sustainability from publicly available environmental, social, governance and financial data from 5,994 publicly traded companies with revenues greater than $1 billion US.

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Recognized for inclusive leadership

CIBC has been recognized for the third consecutive year as a member of the Bloomberg Gender-Equality Index (GEI) for our commitment to inclusion. The index measures gender equality across internal company statistics, employee policies, external community support and engagement, and gender-conscious product offerings.

Learn moreOpens in a new window.

CIBC recognized as Best Treasury and Cash Management Bank in Canada for 2018 by Global Finance Magazine

Global Finance Magazine named CIBC as the Best Treasury and Cash Management Bank in Canada for the third time in 4 years, truly emphasizing the bank's focus on client service and innovation.

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One of Canada's Top 100 Employers

CIBC was selected for the sixth consecutive year by the editors at Mediacorp Canada Inc. for excellence in eight key areas: physical workplace; work atmosphere and social; health, financial and family benefits; vacation and time off; employee communications; performance management; training and skills development; and community involvement.

Learn moreOpens in a new window.

Included in the Dow Jones Sustainability North America Index

Index members are assessed for the quality of their strategy, management, and performance in dealing with economic, environmental and social opportunities and risks relative to their industry peers. CIBC has been a member since the index’s inception in 2005.

Listed on the FTSE4Good Index

FTSE4Good is an equity index series designed to facilitate investment in companies that meet globally recognized corporate responsibility standards. Companies in the FTSE4Good Index Series have met stringent social and environmental criteria, and are positioned to capitalize on the benefits of responsible business practice. CIBC has been listed on the index since its inception in 2001.

Learn moreOpens in a new window.

A member of the Jantzi Social Index

The index consists of 50 Canadian companies that pass a set of broadly-based environmental, social and governance rating criteria. CIBC has been listed on the index since its inception in 2000.

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Highest overall score in online banking functionality

CIBC earned the highest overall score for the fourth consecutive year in Forrester Research Inc.’s 2017 Canadian Online Banking Functionality Benchmark report. CIBC earned among the highest marks for Login, Self-service features and eDelivery in the assessment of online banking functionality of Canada’s 6 largest retail banks.

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Multiple awards for Best Banking in Canada¹

CIBC was named among the 2017 Big Five bank winners in the Ipsos Best Banking Awards in the categories of: Financial Planning & Advice, Mobile Banking Excellence, Automated Telephone Banking Excellence, Interest Rates & Service Charges.

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CIBC named Best Digital Bank in Canada

CIBC was recognized by Global Finance magazine for Best Consumer Digital Bank — Canada. CIBC also received top honours for North America in the following sub-categories:

• Best Online Deposit, Credit, and Investment Products Offerings
• Best Website Design
• Best in Mobile Banking

Winners were chosen from submissions made by participating Canadian and North American banks.

Learn moreOpens in a new window.

Awarded overall highest score by retail advisors

CIBC was rated best in Investment Executive magazine’s annual Report Card on Canadian Banks and Credit Unions for the third consecutive year. Survey questions ranged from product and investment offerings to back-office support, corporate culture, and more.

Learn moreOpens in a new window.

One of the 50 Most Engaged Workplaces™ in North America

Achievers, a company specializing in employee rewards and recognition, selects organizations that demonstrate leadership and innovation through employee engagement in the workplace. This is the fourth consecutive time that CIBC has been recognized.

Learn moreOpens in a new window.

One of Canada's Best 50 Corporate Citizens

CIBC was selected by Corporate Knights as one of the Best 50 Corporate Citizens in Canada, marking the tenth time the bank has made the list since the annual ranking began in 2002.

Learn moreOpens in a new window.

Canada Derivatives House of the Year

GlobalCapital, a leading capital markets journal, recognizes firms for innovation, market impact, performance, client feedback and uniqueness of approach in the derivatives markets. This is the fourth consecutive year that CIBC has been recognized.

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Highest overall score in mobile banking functionality and usability

Forrester Research used their Mobile Banking Benchmark methodology to evaluate the retail mobile banking services of the 5 largest banks in Canada.2 CIBC leads the group with useful and usable mobile services.

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Retail Bank of the Year in North America 

Retail Banker International recognized CIBC for digital innovations including allowing customers to open accounts on their phone, use voice commands for basic transactions as well as digitizing the mortgage application process.

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Diamond Award Winner for Client Experience

CIBC was named a North American Diamond Award winner by Clarabridge for Customer Experience program demonstrating vision, strategy, execution and results.

Learn more about CIBC being named the 2017 Diamond Award Winner for Client Experience. Opens in a new window.

Best bank in Canada for Mobile Banking Services and Customer Experience

CIBC was ranked the best overall mobile banking customer experience according to Surviscor's 2017 Mobile Banking scorCard Review that measures over 2,500 usage-related questions to determine which mobile banking experience Canadians prefer.

Learn moreOpens in a new window.

One of Canada's Best Diversity Employers

CIBC was named one of Canada’s best diversity employers for the seventh consecutive year by Mediacorp Canada Inc. This designation recognizes employers with exceptional workplace diversity and inclusiveness programs for women, members of visible minorities, persons with disabilities, Indigenous peoples, and lesbian, gay, bisexual and transgender (LGBT) individuals.

Learn moreOpens in a new window.

Recognized for leadership in mentor recruitment

Reached the 1000-match milestone with TRIEC’s The Mentoring Partnership that pairs newcomer job seekers with volunteer mentors from employer partners in their chosen industry.

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Recognized for commitment to gender diversity

Included in the Bloomberg Financial Services Gender-Equality Index that recognizes organizations focused on gender statistics, employee policies, gender-conscious product offerings and external community support and engagement.

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Highest overall score in online banking functionality

Forrester Research evaluated the online banking functionality of the 5 largest retail banks in Canada across 51 criteria. In the 2016 assessment, CIBC earned top score for the third year in a row and continues to lead overall for money management tools.

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Recognized as Best Treasury and Cash Management Bank in Canada for 2017 by Global Finance Magazine

Global Finance Magazine named CIBC as the Best Treasury and Cash Management Bank in Canada, emphasizing the bank's focus on client service and innovation.

Learn moreOpens in a new window.

One of Canada's Top Employers for Young People

This award recognizes employers that offer the nation’s best programs for attracting and retaining younger workers, including mentorship and training programs, appealing perks and benefits, and co-op or work-study programs. This is the fifth consecutive year that CIBC has been selected by Mediacorp Canada Inc.

Learn moreOpens in a new window.